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Employee Info Center
- How does a new hire employee begin paperless onboarding ?
- Training Tutorials and Demonstrations - Employee
- Payroll & Benefits Onboarding for New Hires
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- Welcome Employees
- What Does AdvanStaff HR Do For You?
- Payroll & Benefits Onboarding for New Hires
- Employee Portal (ESS)
- Employee Mobile App
- Understanding Your Employee Benefits
- Employee Training & Informative Videos
- Report a workplace injury
- Report a Workplace Concern
- How does a new hire employee begin paperless onboarding ?
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- Employee Handbooks
- What are your office hours?
- Account Security & Multi-Factor Authentication (MFA)
- Email Address Requirements
- What is the status of my job application?
- Employment & Salary Verifications
- How does a new hire employee begin paperless onboarding ?
- Employee Support
- Payroll & Benefits Onboarding for New Hires
- Report a Workplace Concern
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- I forgot my web username, can I reset it?
- How do I reset my web password?
- What is an Account Access Confirmation?
- Employee Self-Service Portal Access
- Why can't I get my SECURITY CODE for Employee Self Service Account Access?
- Employee Portal (ESS)
- How do I disable pop-up blockers?
- Employee Social Security Number (SSN) Edits
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
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- All Benefits & Perks
- Wages on Demand - Earned Wage Access
- FinFit - Personal Financial Tools for Employees
- AT&T Wireless Discounts
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- MetLaw Legal Plans
- MyPetProtection Insurance
- Auto and Home Insurance (Save 15%)
- MetLife Aura Identity Theft Plans
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- All Benefits & Perks
- Understanding Your Employee Benefits
- How To Save On Medical costs
- Open Enrollment
- Qualifying Life Event (QLE)
- Why isn't the benefit enrollment portal opening for me in the Employee Portal?
- Who can I add as a dependent for my benefit coverage?
- Benefit Basics Video
- Annual Plan Contribution Limits
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- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- Instant Decision, Affordable Life Insurance
- Whole Life Insurance with Long-Term Care
- Group Dental Insurance (MetLife)
- Group Vision Insurance (MetLife)
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- Voluntary Health: Physician, Urgent Care, Hospital, Dental, Vision, and Wellness Benefits, Inpatient, $0 Telemed (Hooray Health)
- WellCall360 - Voluntary Wellness + 0$ Tele-med, Rx, Dental, Vision (Hooray Health)
- MetLaw Legal Plans
- MyPetProtection Insurance
- Accident Insurance (MetLife)
- Hospital Indemnity Insurance (MetLife)
- Critical Illness Insurance (MetLife)
- Short-term and Long-term Disability Insurance (MetLife)
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Instant Decision, Affordable Life Insurance
- Voluntary Benefit Programs
- Whole Life Insurance with Long-Term Care
- MetLife Aura Identity Theft Plans
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- Annual Plan Contribution Limits
- Flex Spending Accounts
- Medical Expense FSA
- Premium Only Plan FSA
- Dependent Care FSA
- Commuter, transit, and parking FSA
- Health Savings Accounts (HSA)
- Limited Purpose Flex Spending Account (LPFSA)
- FSA - Member Portal (year 2020 and previous)
- How To Save On Medical costs
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Manager Info Center
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- Employee Onboarding
- 401k Retirement Plan Services
- Employment & Salary Verifications
- Leave Requests: PTO Tracking & Approvals
- Employee Earned Wage Access (EWA)
- Corporate & Personal Travel Deals You Can't Find Anywhere Else
- Document Management System (DMS)
- Workers Compensation Program and Policy Administration
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- Learning Management System (LMS)
- Performance Management (PM)
- Background and Drug Testing
- Applicant Tracking System (ATS)
- Short-term Payroll Funding
- R&D Tax Credit (R&D)
- Work Opportunity Tax Credit (WOTC)
- Employee Portal Messaging-Alerts
- Business Insurance
- Labor Poster Compliance Solutions for Local and Remote Workers
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- Full-Service Payroll & Employment Tax Administration
- Time Keeping Solutions Introduction
- Onboarding Your New Hire onto the Payroll System
- Workers Compensation Program and Policy Administration
- Labor Poster Compliance Solutions for Local and Remote Workers
- Employee Handbook Program (Core+)
- FMLA Compliance
- Affordable Care Act (ACA) Compliance
- Workplace Safety Program Assistance
- HR Toolkit
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- Full-Service Payroll & Employment Tax Administration
- Submitting Payroll Hours, Salary, Commissions, etc.
- Payroll Timesheet Imports
- Minimum Wage Map
- Direct Deposit
- Employee Earned Wage Access (EWA)
- Pre-paid VISA Paycard
- Employment & Salary Verifications
- Office Schedule, Payroll Processing Cutoff Dates, Federal Reserve Bank Holidays, System Maintenance Schedule
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- Employee Onboarding
- Employee Termination Processing
- How do I process the paperless I-9?
- I-9 Part 2 Approval Guide
- Background and Drug Testing
- Unemployment Processing
- Onboarding Your New Hire onto the Payroll System
- RE-HIRES
- How does a new hire employee begin paperless onboarding ?
- Payroll & Benefits Onboarding for New Hires
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- Employee Benefit Plan Administration
- All Benefits & Perks
- Flex Spending Accounts
- 401k Retirement Plan Services
- Employee Assistance, Wellness, and Lifestyle Programs (EAP)
- Affordable Care Act (ACA) Compliance
- Group & Voluntary Life Insurance Coverage for Dependents (MetLife)
- Voluntary Benefit Programs
- FinFit - Financial EAP
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- Workers Compensation Program and Policy Administration
- Claims Management and Administration Assistance
- Workplace Safety Program Assistance
- Report a workplace injury
- Report a Workplace Concern
- WC CLAIMS FORMS BY STATE
- Employment Practice Liability Insurance (EPLI)
- Secure Upload Documents
- Business Insurance
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- Employee Record Maintenance in the Manager Portal
- Manager Training Video Library
- Document Management System (DMS)
- Employee Portal Messaging-Alerts
- Employee Portal Event Management
- Manager Portal Training - The Basics
- I-9 Part 2 Approval Guide
- Training Support located inside the Manager Portal
- Employee Social Security Number (SSN) Edits
- Training Tutorials and Demonstrations - Worksite Managers and Administrators
Identity and Fraud Protection powered by Aura
Smart, simple identity and fraud protection all in one place for $8 a month
Plan Options
Protection Plan: Basic protection for your identity, finances, and two devices per adult member.
Protection Plus Plan: Robust protection for your identity, finances, privacy, and unlimited devices per adult member.
Protection Plan Features:
- Financial Fraud Protection
- Identity Theft Protection
- Privacy Protection
- Parental Controls
- Senior Fraud Protection
- Password Manager
- VPN & Antivirus
- $5M Insurance Policy per Enrolled Adult
- 24/7 Customer Support
| Monthly Cost to You | Protection | Protection Plus |
| Individual | $8.00 | $10.00 |
| Family | $13.00 | $16.00 |
Individual Coverage for Protection Plan and for Protection Plus: Protection for the employee only.
Family Coverage for Protection Plan and for Protection Plus: Our inclusive definition of “Family” allows the employee to add up to 10 additional adults and unlimited minors to the plan. There are no restrictions on adult family members – no matter where they live, their age, relationship, or whether they are financially dependent on the employee.
For more information on the Identity and Fraud Protection Plan:
Contact Aura Customer Support 24/7/365 at 1 844-931-2872 to answer account, technical, or billing questions.
How to Enroll
Enrollment takes place at the initial time of hire and at annual open enrollment which is generally in June for a July effective date.
To enroll:
- Log in to the Employee Portal
- Click on “Benefits”
- Click on “Benefits Enrollment”
- Follow the steps to proceed
You can also contact your Advanstaff HR Benefits Representative by submitting a support ticket or by calling us 702-598-0000.
Who is eligible to enroll for this identity and fraud protection benefit?
A. This product is available for Individual (Employee only) or Family coverage. Individual covers the employee only; Family covers the employee and up to 10 additional adults and unlimited minors.
- For Family plans, you may add up to 10 additional adult members to your plan, regardless of where they live, age, relationship, or if they are financially dependent on the employee. Each adult member gets their own private, full-feature Aura account.
- You may also add unlimited minors (under 18 years old) to the plan. You must have parental guardianship rights over the minors in order to view their information and alerts.
How do I pay for my identity and fraud protection?
A. Fees will be paid through payroll deduction, so you don’t have to worry about writing a check or missing a payment.
What happens if my employment status changes? Can I take my coverage with me?
A. Yes, you can take your coverage with you. You will need to continue to pay your monthly fees via credit card payment on Aura’s platform to keep your coverage in force.
Who do I call for assistance?
A. Contact Aura Customer Support 24/7/365 at 1 844-931-2872 to answer account, technical, or billing questions.
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