Question 1

As a manager, when do I have to complete the I-9 and onboarding process?

Accepted Answer

To comply with Federal I-9 regulations, onboarding must be fully completed no later than the first day of work. Payroll processes are not able to begin until the onboarding process is complete and the i9 is fully certified by the worksite manager.

Question 2

I'm a little lost, can someone help me?

Accepted Answer

No worries at all, we are always here to help!

Your dedicated HR Specialist (HRS) is happy to assist you whenever needed. You can contact your dedicated HRS by creating a support ticket, or by contacting your HRS directly. Both will work!

Our teams are standing by to walk worksite managers through the hiring screen fields. We offer support over the phone, or by screen share, as often as needed.

Wondering how to location your dedicated support team?

Question 3

I can’t see the New Hire Screen or I don’t have login credentials for our Client Account.

Accepted Answer

Worksite Managers must have User Role permissions granted, in order to access these maintenance screens. See your manager or contact AdvanStaff HR for help or details related to your user credentials.

Question 4

What if I don’t see the Position/Department/Location or Division I am hiring for?

Accepted Answer

When you are hiring for an option that is not visible in the drop-down screen, it must be added to your client account database by an AdvanStaff HR representative. Contact us, and we will quickly assist you in processing the hire ASAP!

Category hiring

Onboarding Your New Hire onto the Payroll System